Frequently Asked Questions
Everything you need to know about your Fiorucci experience.
Where does Fiorucci ship to?
We offer worldwide shipping. Delivery times and costs vary depending on your location, with express options available for most international destinations.
What is your return policy?
You can return any unworn items with original tags attached within 14 days of receipt. Please note that certain items like underwear and earrings are non-returnable for hygiene reasons.
How do I know which size to choose?
Each product page features a detailed size guide. Our collections often follow Italian sizing, so we recommend checking the conversion chart to find your perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna and Apple Pay.
Are your products authentic?
Yes, all products purchased through our official website are 100% authentic Fiorucci items, featuring our iconic graphics and high-quality craftsmanship.
Can I change or cancel my order?
Once an order is placed, it is processed quickly to ensure fast delivery. Please contact our customer service team immediately if you need to make changes, though we cannot guarantee modifications once the order has entered the shipping phase.